Shipping was fast. Cook good rice. Water does not flash everywhere like many ones bought from China. The only thing I don’t like is the color and the shape. Wish they have more choice of color and shape. The warranty registration is suck! It keep asking for the serial number which I cannot find anywhere in the instruction book. The book only show model number but when enter that number in the serial number it did not take. The name of the product does not match any rice cooker they already set up in the box with the drop down arrow so I don’t know how to submit for warranty